{"id":4971,"date":"2022-12-28T09:10:14","date_gmt":"2022-12-28T09:10:14","guid":{"rendered":"https:\/\/avirato.com\/EN\/benefits-of-using-a-booking-engine-2\/"},"modified":"2023-04-10T10:36:01","modified_gmt":"2023-04-10T10:36:01","slug":"how-to-automate-my-hotel-reception","status":"publish","type":"post","link":"https:\/\/avirato.com\/EN\/how-to-automate-my-hotel-reception\/","title":{"rendered":"How to automate my hotel reception"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"4971\" class=\"elementor elementor-4971\" data-elementor-post-type=\"post\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39cf100f e-con-full e-flex e-con e-parent\" data-id=\"39cf100f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1ff3cd4a elementor-widget elementor-widget-image\" data-id=\"1ff3cd4a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"800\" height=\"339\" src=\"https:\/\/avirato.com\/EN\/wp-content\/uploads\/How-to-automate-my-hotel-reception-1024x434.jpg\" class=\"attachment-large size-large wp-image-4977\" alt=\"How to automate my hotel reception\" srcset=\"https:\/\/avirato.com\/EN\/wp-content\/uploads\/How-to-automate-my-hotel-reception-1024x434.jpg 1024w, https:\/\/avirato.com\/EN\/wp-content\/uploads\/How-to-automate-my-hotel-reception-300x127.jpg 300w, https:\/\/avirato.com\/EN\/wp-content\/uploads\/How-to-automate-my-hotel-reception-768x326.jpg 768w, https:\/\/avirato.com\/EN\/wp-content\/uploads\/How-to-automate-my-hotel-reception.jpg 1400w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-19055306 e-flex e-con-boxed e-con e-parent\" data-id=\"19055306\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69c89ebe elementor-widget elementor-widget-heading\" data-id=\"69c89ebe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">How to automate my hotel reception\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d30ae4 elementor-widget elementor-widget-text-editor\" data-id=\"6d30ae4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Does your hotel reception system involve spreadsheets and word documents, notepads and pencils, phone calls and emails? Hours spent transferring and updating data depending on availability, customer requests, trends and emergencies? Perhaps you have juggling all of this down to a fine art. Or maybe you\u2019re thinking that\u00a0<b>there must be a more efficient way<\/b>\u00a0to do things.\u00a0<\/p><p>Either way, once you try\u00a0<b>hotel software that can automate your hotel reception<\/b>, you\u2019ll soon find you have no idea how you managed without it.<\/p><p><b>Hotel reception software<\/b>\u00a0has become\u00a0<b>essential\u00a0<\/b>in today\u2019s hoteliering world \u2013 be that for the smallest vacation rentals to the largest grand hotel chains, and everything in between.<\/p><p>In this article, we\u2019re going to look at\u00a0<b>how to automate your day-to-day running through hotel reception software<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2e3e7da9 e-flex e-con-boxed e-con e-parent\" data-id=\"2e3e7da9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-795476bf elementor-blockquote--skin-border elementor-widget elementor-widget-blockquote\" data-id=\"795476bf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"blockquote.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<blockquote class=\"elementor-blockquote\">\n\t\t\t<p class=\"elementor-blockquote__content\">\n\t\t\t\tHotel reception software has become essential in today\u2019s hoteliering world \u2013 be that for the smallest vacation rentals to the largest grand hotel chains, and everything in between.\n\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d78e42f e-flex e-con-boxed e-con e-parent\" data-id=\"2d78e42f\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5f708f29 elementor-widget elementor-widget-heading\" data-id=\"5f708f29\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What hotel management software is available?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e80df4e elementor-widget elementor-widget-text-editor\" data-id=\"e80df4e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If you\u2019re truly wanting to optimise the running of your hotel, what you need is\u00a0<b>PMS software<\/b>. Hotel PMS software \u2013 that is, a Property Management System (which you might see referred to as hotel reception software, hotel reception system, a hotel management program, or any other synonym, they are mean the same) \u2013 will manage all your operations from one central place. There\u2019s no need for the hassle of running multiple systems.<\/p><p>And if you\u2019re going to get hotel software, you\u2019ll want to get the best hotel management software. Why settle for less? It\u2019s worth it. With\u00a0<b>Avirato\u2019s PMS software<\/b>, you\u2019re guaranteed the best. Avirato is Spain\u2019s leading hotel technology company, but it\u2019s not just Spain, Avirato\u2019s products are trusted the world over: in\u00a0<b>over 35 countries<\/b>, and with\u00a0<b>over 8000 clients<\/b>.<\/p><p>Let\u2019s look at exactly why Avirato\u2019s software is the best hotel management software.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-241e300e elementor-widget elementor-widget-heading\" data-id=\"241e300e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What can Avirato\u2019s hotel software do for me?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3299c90f elementor-widget elementor-widget-text-editor\" data-id=\"3299c90f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>There are two principal areas that Avirato\u2019s PMS software will improve exponentially in terms of automating your hotel reception.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-045ba54 elementor-widget elementor-widget-heading\" data-id=\"045ba54\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">It saves time and improves efficiency\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-593301c elementor-widget elementor-widget-text-editor\" data-id=\"593301c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>By automating processes, it takes care of the hard work and frees up you and your staff\u2019s time to focus on other things. Which processes? Well, the list long, but let\u2019s look at a few.\u00a0<\/p><ul><li>It automates\u00a0<b>check ins and check outs\u00a0<\/b>for your guests, avoiding any hiccups that might happen from manually doing so and preventing long queues.\u00a0<\/li><li>It helps\u00a0<b>build profiles of guests<\/b>, keeping all the information you need to offer better services, target marketing or send the required information to the correct authorities properly organised and easily accessible.<\/li><li>It\u00a0<b>handles accounting<\/b>. No more spreadsheet slip-ups and headaches. Record keeping, tracking and payment processes are all automated.<\/li><li>It\u00a0<b>configures and updates availability and rates<\/b>. No more manual processing. This helps keep things flowing in real-time, avoids overbookings and cancellations, and makes sure the best options are always available.<\/li><li>It makes it easier to\u00a0<b>up-sell and cross-sell<\/b>, with effective tools that help you offer customers everything they might need, generating a higher revenue per booking in the process. From outside trips to restaurant bookings, spa sessions or anything else you might be requested or want to provide.<\/li><li>It\u00a0<b>handles property maintenance processes<\/b>. Including making it easier for guests and staff alike to report issues and organise maintenance.<\/li><li>It provides\u00a0<b>reports\u00a0<\/b>on how your business is performing, why it\u2019s performing the way it is, and in what areas, allowing you to make smart decisions off the back of it. And this includes reports from customers \u2013 guest surveys can be created and automated through the software too.<\/li><li>It\u00a0<b>works across multi properties and multiple devices<\/b>. Need to access your software and manage your business across multiple devices? No problem. Avirato\u2019s software is designed for optimisation across Android, Apple, smartphones, tablets and computers. Have various properties in different locations? Avirato has you covered for that too. Everything is synced up in real-time, and all managed from one central location.<\/li><\/ul><p>Like I said, the list is long, and this is just for starters\u2026<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f7c6f15 elementor-widget elementor-widget-heading\" data-id=\"f7c6f15\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">It saves money\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1aedb6f elementor-widget elementor-widget-text-editor\" data-id=\"1aedb6f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Time, as they say, is money. If you have a hotel PMS system taking care of all of the above,\u00a0<b>you won\u2019t just have a more streamlined operation running, you\u2019ll save money on the costs it would have involved managing it all manually<\/b>.What\u2019s more, the finer details of the software that enable you to\u00a0<b>cross-sell<\/b>\u00a0and\u00a0<b>up-sell<\/b>\u00a0products, on top of the\u00a0<b>increased customer retention rates<\/b>\u00a0as a result of the<b>\u00a0smooth-running processe<\/b>s and\u00a0<b>data-informed marketing<\/b>, mean you\u2019ll see your revenue increase too.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb0e2ee elementor-widget elementor-widget-heading\" data-id=\"eb0e2ee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What can Avirato\u2019s hotel software do for my guests?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d7c34a6 elementor-widget elementor-widget-text-editor\" data-id=\"d7c34a6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The best part about automating your hotel reception with hotel software is that it works both ways: it improves both you and your customers\u2019 experiences.<\/p><p><b>It prevents overbookings<\/b>. A hotel reception system ensures overbookings are a thing of the past. This has a massive impact on customer satisfaction. In today\u2019s hotel world, sometimes you only get one shot with customers. There\u2019s a plethora of choice out there. And what could be worse than arriving at your hotel and finding there was a double booking? That family holiday, business trip or city break is going to be a whole lot less smooth-running, and the reviews are likely to be a whole lot worse as a result. As you know, bad news spreads faster than good news. But don\u2019t worry about that, Avirato\u2019s reception automating software removes that risk entirely.<\/p><p><b>It simplifies processes<\/b>. Payment, check ins and check outs, reporting issues and requesting services. Simplicity is key for customer satisfaction, and with everything automated and free flowing, with plentiful information and clear communication, things are made that bit easier for them to stay in your hotel\u2026 and to do so again and again.<\/p><p><b>It\u2019s secure<\/b>. Built-in safe document readers, the most widely used and secure payment gateway on the internet, a booking engine that\u2019s PCI compliant, HTTPS secure url and GDPR compliant. All of this comes as part of Avirato\u2019s PMS software, making your customer\u2019s experience as safe as can be.<\/p><p>Of course, this is just a touch on what the software can do for you. Once you automate your hotel reception, and see how much more efficient your business is, you\u2019ll never go back.\u00a0<b>Enjoy it with Avirato<\/b>!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ca6931c e-flex e-con-boxed e-con e-parent\" data-id=\"ca6931c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f23e8ae elementor-posts--thumbnail-none elementor-grid-3 elementor-grid-tablet-2 elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"f23e8ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;3&quot;,&quot;classic_columns_tablet&quot;:&quot;2&quot;,&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:35,&quot;sizes&quot;:[]},&quot;classic_row_gap_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5722 post type-post status-publish format-standard hentry category-sin-categoria\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/avirato.com\/EN\/la-importancia-para-tu-hotel-de-una-buena-gestion-de-personal\/\" target=&quot;_blank&quot;>\n\t\t\t\tLa importancia para tu hotel de una buena Gesti\u00f3n de Personal\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/avirato.com\/EN\/la-importancia-para-tu-hotel-de-una-buena-gestion-de-personal\/\" aria-label=\"Read more about La importancia para tu hotel de una buena Gesti\u00f3n de Personal\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tLeer m\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5719 post type-post status-publish format-standard hentry category-sin-categoria\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/avirato.com\/EN\/cuales-son-los-motivos-que-llevan-a-los-clientes-espanoles-a-escoger-un-hotel\/\" target=&quot;_blank&quot;>\n\t\t\t\t\u00bfCu\u00e1les son los motivos que llevan a los clientes espa\u00f1oles a escoger un hotel?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/avirato.com\/EN\/cuales-son-los-motivos-que-llevan-a-los-clientes-espanoles-a-escoger-un-hotel\/\" aria-label=\"Read more about \u00bfCu\u00e1les son los motivos que llevan a los clientes espa\u00f1oles a escoger un hotel?\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tLeer m\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-5716 post type-post status-publish format-standard hentry category-sin-categoria\" role=\"listitem\">\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/avirato.com\/EN\/por-que-son-blancas-las-sabanas-de-los-hoteles\/\" target=&quot;_blank&quot;>\n\t\t\t\t\u00bfPor qu\u00e9 son blancas las s\u00e1banas de los hoteles?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t\t\t<\/div>\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/avirato.com\/EN\/por-que-son-blancas-las-sabanas-de-los-hoteles\/\" aria-label=\"Read more about \u00bfPor qu\u00e9 son blancas las s\u00e1banas de los hoteles?\" tabindex=\"-1\" target=\"_blank\">\n\t\t\tLeer m\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>How to automate my hotel reception Does your hotel reception system involve spreadsheets and word documents, notepads and pencils, phone calls and emails? Hours spent transferring and updating data depending on availability, customer requests, trends and emergencies? Perhaps you have juggling all of this down to a fine art. Or maybe you\u2019re thinking that\u00a0there must [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":4977,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-4971","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categoria"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v20.4 (Yoast SEO v27.5) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to automate my hotel reception | Avirato<\/title>\n<meta name=\"description\" content=\"Hotel reception software has become essential in today\u2019s hoteliering world be that for the smallest vacation rentals to the largest grand hotel chains.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" 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