{"id":5014,"date":"2023-04-10T10:57:13","date_gmt":"2023-04-10T10:57:13","guid":{"rendered":"https:\/\/avirato.com\/EN\/?p=5014"},"modified":"2023-04-10T11:05:22","modified_gmt":"2023-04-10T11:05:22","slug":"what-is-a-hotel-pms","status":"publish","type":"post","link":"https:\/\/avirato.com\/EN\/what-is-a-hotel-pms\/","title":{"rendered":"What is a hotel PMS?"},"content":{"rendered":"\t\t
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What is a hotel PMS?\n<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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The hotel industry is\u00a0fast-paced\u00a0<\/b>and\u00a0ever-changing<\/b>. It\u2019s growing, and constantly. And this means so too is the competition. As a result, the standards expected by guests jump higher and higher. People booking hotel rooms want\u00a0the best they can get<\/b>.<\/p>

To provide this experience, hotels need to stay on top of their game and keep up with the demands. This is where\u00a0technology<\/b>\u00a0comes into play. And luckily, there is a lot of good technology out there.<\/p>

If you\u2019ve not yet started automating your hotel operations with tailor-made software, you\u2019re likely falling behind the competition.<\/p>

So, what technology should you be using? Enter: the\u00a0property management system<\/b>\u00a0(PMS). Find yourself\u00a0the best PMS software<\/b>\u00a0and you\u2019ll discover time, effort and costs savings galore.<\/p>

In this article, we\u2019re going to take an in-depth look into\u00a0hotel PMS software<\/b>. We\u2019ll look at\u00a0what a hotel PMS is<\/b>,\u00a0what a PMS program can do for your hotel business<\/b>, and\u00a0how to choose the best PMS software<\/b>.\u00a0Pen and paper (or phone and laptop) at the ready!<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\tIf you\u2019ve not yet started automating your hotel operations with tailor-made software, you\u2019re likely falling behind the competition.\n\t\t\t<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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So, what exactly is a hotel PMS?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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A\u00a0hotel PMS<\/b>\u00a0is software that\u00a0organises<\/b>\u00a0and\u00a0automates<\/b>\u00a0the day to day running of your hotel (as well as more specific operations, but we\u2019ll get into that later).\u00a0<\/p>

You might have heard of it under a few titles. It also goes by its full name \u2013\u00a0property management software<\/b>\u00a0\u2013 it can be called a\u00a0property management\u00a0<\/b>system<\/i><\/b>, or\u00a0front desk software<\/b>, or\u00a0hotel management system<\/b>, or\u2026 you get the idea.\u00a0<\/p>

In the end, though, it all refers to the same thing. That is, a magic piece of software that will\u00a0save you time and energy<\/b>\u00a0and\u00a0increase your profit margins<\/b>.<\/p>

It\u2019s software that can give you online check in and check out capability, reservation management, record keeping and accounting, revenue management, and more.<\/p>

The advantages of a PMS system and boundless, but what should you be looking for in a PMS program?<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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What features should you look for in a hotel PMS?\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Design\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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One of the most important features of a PMS program is good design. If you\u2019re wanting to reap the benefits you\u2019re sowing by implementing the software, you\u2019re going to need to be able to use it.<\/p>

This may seem obvious, but the amount of software on the market that is hard to use or non-intuitive is something to behold. To enjoy the hotel PMS benefits,\u00a0your software should be easy to learn<\/b>. You need it\u00a0running smoothly as quickly as possible<\/b>. And you need not only all your staff able to work it, but you need the parts of the software customers come into contact with to be\u00a0user-friendly<\/b>\u00a0too. If their online and automated check in and check out process is confusing, they\u2019re going to come down and queue anyway (and maybe even cause a scene at reception).<\/p>

And, contrary to belief, you can have it all. It can be\u00a0attractive<\/b>\u00a0and\u00a0<\/i>functional<\/b>. In fact, the two go hand in hand. A modern, sleek and attractively designed software will be easier to manage.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Integration\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Ideally, you\u2019ll want an\u00a0all-in-one<\/b>\u00a0system. That\u2019s one where a booking engine, channel manager, front desk system \u2013 everything \u2013 is all\u00a0run through the same system<\/b>. This way, it\u2019ll be integrated together with\u00a0one central access<\/b>, meaning it\u2019s all\u00a0synced up together in real-time<\/b>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Versatility\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Versatility is\u00a0absolutely key<\/b>\u00a0if you\u2019re going to take full advantage of the hotel PMS benefits. If the software you use doesn\u2019t fit with the\u00a0existing software<\/b>\u00a0you use, it\u2019s going to be seriously ineffective. If it only works from a Windows computer and you use\u00a0different systems\u00a0<\/b>across your hotels, or even within the same one, it\u2019s going to be seriously ineffective. And if you want an\u00a0app<\/b>\u00a0to log in to your system wherever you are, you\u2019re going to want your PMS to have that capability too, or, you guessed it, it\u2019s going to be seriously ineffective.\u00a0A versatile software is an efficient and user-friendly software<\/b>.<\/p><\/div><\/div><\/div><\/div><\/div><\/section>

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How to find a PMS to give you the edge over competition\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Now we\u2019ve seen the features you should be looking out for if you want to take advantage of the hotel PMS benefits, let\u2019s take things a step further. What marks out a PMS as\u00a0the best on the market<\/b>? How do you choose the best one for you?<\/p>

Well, it\u2019s simple really: you go for\u00a0Avirato<\/b>.<\/p>

Alongside the features we talked about above \u2013 with\u00a0intuitive<\/b>,\u00a0attractive<\/b>,\u00a0productivity-focused design<\/b>,\u00a0real-time integration<\/b>\u00a0across different features and programs, from booking engine to channel manager, and\u00a0multi-property<\/b>,\u00a0multi-device<\/b>\u00a0capability \u2013 Avirato has solutions to the finer details. The kind that make the difference. Let\u2019s look at a couple:<\/p><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Reports \n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With access to all the top\u00a0hotel performance metrics<\/b>\u00a0(from RevPar to GOPPAR, Lead Time analysis to Rate Shopper), you\u2019ll be able to make\u00a0smart pricing<\/b>,\u00a0staffing<\/b>\u00a0and\u00a0organisation decisions<\/b>. That\u2019s alongside detailed\u00a0booking engine reports<\/b>,\u00a0channel manager analysis<\/b>,\u00a0POS system sales statistics<\/b>, and\u00a0more<\/b>. All of this means better revenue management, increased profit margins, and happy staff and customers as a result of your super-efficient and professional hotel business.<\/p><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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CRM<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Avirato\u2019s customer loyalty tools will keep them coming back for more. With\u00a0welcome emails<\/b>\u00a0that reflect the hotel\u2019s image, a\u00a0newsletter manager<\/b>,\u00a0personalised marketing campaigns<\/b>, you\u2019ll be able to make an impact with a\u00a0professional approach to customer communication<\/b>.<\/p><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Updates\n<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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With Avirato, there\u2019s more for you too. As a company that\u2019s constantly\u00a0on the pulse of market trends\u00a0<\/b>and always searching for\u00a0new and better solutions<\/b>, you can be sure you\u2019ll never be left behind. Whether it\u2019s the\u00a0constantly updated booking channels<\/b>\u00a0in your manager (added with\u00a0no hidden costs<\/b>), or the\u00a0two-year update of your web design<\/b>, adapting the design so that its image is always up to date (again,\u00a0free of charge<\/b>).<\/p>

And that\u2019s only touching the surface, not to mention the integrated\u00a0POS system<\/b>,\u00a0cross-selling<\/b>\u00a0and\u00a0upselling tools<\/b>, and on.\u00a0<\/p>

The unique advantages of having\u00a0a PMS system like<\/b>\u00a0Avirato\u2019s<\/b>\u00a0mean you won\u2019t simply be saving time, energy and money, you\u2019ll be\u00a0one step ahead of the competition<\/b>.<\/p><\/div><\/div><\/div><\/div><\/div><\/section>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\n\t\t\t\tLa importancia para tu hotel de una buena Gesti\u00f3n de Personal\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\u00bfCu\u00e1les son los motivos que llevan a los clientes espa\u00f1oles a escoger un hotel?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t\tLeer m\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t
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\n\t\t\t\n\t\t\t\t\u00bfPor qu\u00e9 son blancas las s\u00e1banas de los hoteles?\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t
\n\t\t\t\t\t<\/div>\n\t\t\n\t\t\n\t\t\tLeer m\u00e1s \u00bb\t\t<\/a>\n\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

What is a hotel PMS? The hotel industry is\u00a0fast-paced\u00a0and\u00a0ever-changing. It\u2019s growing, and constantly. And this means so too is the competition. As a result, the standards expected by guests jump higher and higher. People booking hotel rooms want\u00a0the best they can get. To provide this experience, hotels need to stay on top of their game […]<\/p>\n","protected":false},"author":1,"featured_media":5016,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"elementor_header_footer","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[1],"tags":[],"class_list":["post-5014","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-sin-categoria"],"acf":[],"yoast_head":"\nWhat is a hotel PMS? | Avirato<\/title>\n<meta name=\"description\" content=\"It also goes by its full name property management software, it can be called a property management system, or front desk software, or hotel management system.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/avirato.com\/EN\/what-is-a-hotel-pms\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What is a hotel PMS?\" \/>\n<meta property=\"og:description\" content=\"It also goes by its full name property management software, it can be called a property management system, or front desk software, or hotel management system.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/avirato.com\/EN\/what-is-a-hotel-pms\/\" \/>\n<meta property=\"og:site_name\" content=\"Hotel Management Software\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/AviratoSoftware\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-10T10:57:13+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2023-04-10T11:05:22+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/avirato.com\/EN\/wp-content\/uploads\/What-is-a-hotel-PMS.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1400\" \/>\n\t<meta property=\"og:image:height\" content=\"594\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"DesignAvirato\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@aviratosoftware\" \/>\n<meta name=\"twitter:site\" content=\"@aviratosoftware\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":[\"Article\",\"BlogPosting\"],\"@id\":\"https:\\\/\\\/avirato.com\\\/EN\\\/what-is-a-hotel-pms\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/avirato.com\\\/EN\\\/what-is-a-hotel-pms\\\/\"},\"author\":{\"name\":\"DesignAvirato\",\"@id\":\"https:\\\/\\\/avirato.com\\\/EN\\\/#\\\/schema\\\/person\\\/d92c6862eaa382d6e1d2e77da977d19a\"},\"headline\":\"What is a hotel PMS?\",\"datePublished\":\"2023-04-10T10:57:13+00:00\",\"dateModified\":\"2023-04-10T11:05:22+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/avirato.com\\\/EN\\\/what-is-a-hotel-pms\\\/\"},\"wordCount\":1078,\"publisher\":{\"@id\":\"https:\\\/\\\/avirato.com\\\/EN\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/avirato.com\\\/EN\\\/what-is-a-hotel-pms\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/avirato.com\\\/EN\\\/wp-content\\\/uploads\\\/What-is-a-hotel-PMS.jpg\",\"articleSection\":[\"Sin categor\u00eda\"],\"inLanguage\":\"en-GB\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/avirato.com\\\/EN\\\/what-is-a-hotel-pms\\\/\",\"url\":\"https:\\\/\\\/avirato.com\\\/EN\\\/what-is-a-hotel-pms\\\/\",\"name\":\"What is a hotel PMS? 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