Housekeeping · Cleaning
Rooms ready on time. No phone calls.
When the front desk doesn't know whether a room is ready, check-ins are delayed and the housekeeping team works blind. Avirato's housekeeping connects the front desk, housekeeping and maintenance in real time, inside the same PMS and at no extra cost.
Included in the PMS · No credit card required · See plans ›
- Real time
- status of every room on the calendar
- 0
- calls to find out if it's ready
- Mobile
- the team updates from the room
- Included
- in the PMS, with unlimited users
How it works
From the calendar to the phone. And back again.
Departures and arrivals on the calendar create the tasks on their own. The team marks them from the room and the front desk sees it at that very moment. Nobody has to tell anybody.
By area
Front desk, housekeeping and maintenance, on the same screen.
Connected in real time
Front desk and housekeeping seeing the same thing.
The status of every room (clean, dirty, being cleaned, available or out of service) is updated from the team's phones and appears instantly on the front-desk calendar, colour-coded. No more calls, messages or hand-written notes to find out whether an arrival can go up now.
- Statuses kept up to date across departments
- Fewer manual alerts during the day
- Reliable information for every decision
Tasks and team
Assign rooms and adjust priorities.
Share rooms out among staff by floor, zone, shift or workload, and reshuffle when priorities change: an early arrival, a late check-out or a group coming in at three. Rooms with a check-in today move up the list on their own. Everyone sees their own list on their phone.
- Allocation by zone and shift
- Automatic priority for arrivals
- Departure, stay-over and deep cleans, each with its own timing
Maintenance issues
Fewer mistakes before every arrival.
A blown bulb, a dripping tap, a missing remote: the team logs it during cleaning with a photo and the issue reaches maintenance instantly, before a guest finds it. If necessary, the room is blocked and disappears from sale on every channel. Everything stays in the room's history.
- Quick alerts during cleaning
- Clear follow-up of every issue
- Blocking synchronised with your website and the OTAs
Control and team
What has been cleaned, by whom and when.
Reports on tasks completed per shift, average time per room and team progress, exportable to Excel and PDF. Every room attendant has their own login, with unlimited users and no licence fees, because the module is included in the PMS.
- Task reports by shift and by person
- Average time per room
- Unlimited users at no cost
The team
Front desk and housekeeping, in real time.
The big picture
Your whole operation, under control.
- Room statusAt a glance. Clean, being cleaned, dirty or out of service, so you can stay ahead of arrivals.
- Priority by arrivalsRooms with a check-in today move up the cleaning list on their own.
- Departures and stay-oversTell departure, stay-over and deep cleans apart, each with its own timing.
- Maintenance blocksA room under repair disappears from sale on every channel.
- Task reportsWhat has been cleaned, by whom and when; reports of tasks completed per shift.
- Unlimited usersEvery room attendant with their own login, with no licence fees.
Housekeeping reads from the same calendar you use every day. Discover online check-in
Customer stories
Hear it from the people who use it every day.
It was recommended to us by someone on a hotel's cleaning team, and it was the right call. Avirato has changed the way we manage our day-to-day operations.
Raquel AlbarracínManager · Apartamentos Botones, MadridFAQs
Frequently asked questions about housekeeping
It is the management of cleaning and maintenance of rooms and public areas: knowing which rooms are clean, dirty or in progress, sharing the work out among the team and resolving issues before they affect the guest. A housekeeping module connected to the PMS means the front desk and housekeeping work from the same information in real time.
No. They update the status of each room from their phone, in the room itself, using the Avirato app: mark it “in progress” or “clean”, or log an issue with a photo. The front desk sees it instantly on the calendar.
Because the status the housekeeping team sets from their phone appears instantly on the front-desk calendar, in the colour of each status. When a guest arrives early, the front desk knows without calling anyone whether they can go up now or how long it will be.
Yes. You share rooms out among staff by floor, zone, shift or workload, and you can reshuffle during the day if priorities change. Everyone sees their own list, and rooms with an arrival today are prioritised automatically.
The housekeeping team logs them during cleaning with a description and a photo; maintenance is alerted instantly and the issue stays in the room's history until it is resolved. If necessary, the room is blocked and disappears from sale on every channel.
No. It is included in the Avirato PMS on every plan, with unlimited users for the housekeeping team. You can try it free for 20 days along with the rest of the platform.
Simplify the housekeeping at your hotel.
Coordinate your housekeeping team and stay in control of your rooms from the same PMS. Try it free for 20 days.
No credit card required · Cancel whenever you like · See plans ›