Online check-in
Cut the queues at reception and save time on every arrival.
Your guests complete registration before they arrive, sending their details securely from their phone, tablet or computer, with nothing to download. The front desk receives information that has already been verified, guest registration is handled where the law requires it and arrival comes down to handing over the key.
Built into the PMS · No credit card required · See plans ›
And then, let them in on their ownWith check-in done, self check-in gives them their access code. Discover self check-in ›- 0 apps
- to download. Just a link
- 0 forms
- to fill in by hand. Guest registration is sent for you where required
- 24/7
- guests register whenever they like
- OCR
- ID read and details filled in automatically
How it works
Arrivals shouldn't mean queues, stress and wasted time.
A manual check-in means asking for documents, typing in details, signing paperwork and making someone who has just travelled wait. All of that can happen beforehand, from the guest's sofa.
Pre-registration
Bring check-in forward to before the guest arrives.
Once the booking is confirmed, the guest receives a link by email or SMS. They see their booking and accommodation, and register one guest, everyone in their room or all their companions. If they can't do it all in one go, they share the link with the others and each one completes their own. By the time they arrive, the front desk already has everything.
- Details sent before arrival
- Counter of registered guests per booking
- Link to share with companions
Secure data
Legal compliance with less manual work.
The guest uploads a photo of their ID card, passport or residence card and the document scanner (AviScan) fills in the registration with no transcription errors. If they prefer, they can fill it in by hand. The data is encrypted and held centrally on the guest record, and where guest registration is required by law it is generated and submitted automatically.
- More reliable guest registration
- Fewer errors when collecting data
- Protected information, held centrally in the PMS
Signature and validation
Sign with a finger and it's validated.
Each guest checks their details, signs on screen and confirms. They can agree to receive news and offers by email, so your contact list grows with consent. Once confirmed, the data is validated and saved on the booking, with no paper forms and nothing to file away.
- Digital signature on the guest's screen
- Consent for your email campaigns
- Data validated and saved on the booking
Any device, and payment
Any guest can complete it with ease.
It works in the browser on a phone, tablet or computer, in the guest's own language and without installing any apps. And if you want to take payment for the stay, a deposit or a pre-authorisation in the same step, payment with Avirato Payments is built in. You can also offer breakfast, parking or late check-out before they arrive.
- No apps. Just a link
- In the guest's language
- Optional built-in payment at check-in
What changes at reception from the first week.
Fewer repetitive tasks at the desk and more time to welcome people properly when they arrive.
- Shorter queuesMost arrivals are done by handing over the key. Registration is already complete.
- Zero paperworkSay goodbye to paper forms and typing in passports. OCR does it in seconds.
- Guest registration on autopilotGenerated and submitted where required by law, without anyone having to remember.
- Sell extras before arrivalOffer breakfast, parking or late check-out right in the registration process.
- The basis for self check-inWith check-in done, the guest can let themselves in with a code, with no physical front desk.
- Everything on the bookingDetails, ID, signature and payment sit on the PMS record, with no external systems.
Customer stories
They arrive, collect the key and get on with enjoying their stay.
Hotels, suites and alternative accommodation already check guests in before arrival with Avirato. Read their stories ›
I'm really happy with the software. Of the programs I tried before, Avirato is by far the most complete. It gives me peace of mind and it's very reliable. It cuts down my administrative work. On top of that, auto check-in is making our job a lot easier because it reduces waiting times at reception when welcoming guests, and it's being used more and more across every age group.
Rubén De La PintaDirector · Complejo San Marcos, CantabriaAvirato has been a pleasant surprise, because people no longer even give us their ID: they check in online, upload the traveller's details, arrive at the hotel and only have to pick up their key. Then they send me a message, “Belén, all good, all perfect”, and I love it!
Belén CubilloDirector · San Lorenzo Suites, MadridChoosing Avirato was a brilliant decision. The advanced connectivity and the automated pricing have revolutionised the way we run our day-to-day operations. On top of that, the auto check-in feature not only offers exceptional convenience, it also significantly improves our guests' experience.
Raquel AlbarracínManager · Apartamentos Botones, Madrid
What's included
Everything for an arrival without the wait.
- Pre-registration with no appsFrom a phone, tablet or computer, with a link sent by email or SMS.
- One, several or all guestsA counter per booking and a link to share with companions.
- ID document scanner with OCRAviScan reads ID cards, passports and residence cards and fills in the details for the guest.
- Digital signature and encrypted dataOn-screen signature and data held centrally on the PMS record.
- Automatic guest registrationGenerated and submitted, where required by law, from the check-in data.
- Built-in paymentThe stay, a deposit or a pre-authorisation with Avirato Payments, in the same step.
For hotels, holiday apartments, guesthouses and hotel groups that want quick arrivals and to meet registration requirements without paperwork. Get started
Part of
All the tools in Avirato.
FAQs
Frequently asked questions about online check-in
It is the process by which the guest completes their registration before arriving at the property: they enter their details, scan their ID document, sign and, if the hotel has set it up, pay, all from their phone or computer. On arrival, the front desk already has verified information and entry comes down to handing over the key. In Avirato it is built into the PMS.
No. They receive a link by email or SMS once the booking is confirmed and complete check-in in the browser on their phone, tablet or computer, in their own language. No downloads or prior sign-ups, which is why most guests complete it.
Yes. The data collected at online check-in, including the scanned ID document, feeds the guest register, and where guest registration is required by law Avirato generates it and submits it to the authorities automatically. It's a way of meeting the requirements without filling in forms at every arrival.
With AviScan, Avirato's OCR document scanner, the guest photographs their ID card or passport and the system extracts name, number, date of birth and nationality and fills in the form. It removes transcription errors and saves minutes per guest.
Yes. With Avirato Payments you can request payment for the stay, a deposit or a pre-authorisation in the same registration process, by card, Apple Pay or Google Pay with 3D Secure authentication. The payment is recorded on the booking.
Online check-in collects the guest's details before they arrive. Self check-in goes one step further and lets the guest get into the property on their own, with a code or QR, without going through the front desk or installing kiosks. Both are built into the PMS and they combine well for properties with no 24-hour front desk.
There are four steps. They start check-in from the link they receive, choose their accommodation and see their booking, complete each guest's details by uploading a photo of the ID document and signing on screen, and finish. A counter shows how many guests on the booking are already registered.
The guest can register one guest, everyone in their room or all their companions. If they don't have everyone's documents, they share the link with the others and each one completes their own. The booking's check-in is considered finished once all the guests are registered.
Yes. If they don't want to upload a photo of their document, they choose to fill it in manually and type their details. Either way they sign on screen and, if they wish, agree to receive news and offers from the property by email.
Speed up check-in and improve the experience from arrival.
Try online check-in built into the PMS free for 20 days, with your own bookings.
No credit card required · Cancel whenever you like · See plans ›